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Privacy Policy

Mudpool takes your privacy seriously and believes as a registered user you have the right to know how we store and use your personal information. Personal data of all registered users is stored in a safe and secure environment encrypted with strictly controlled access.

Your Personal Details

Mudpool does not and will not sell or rent your personal data to any third party. No third party will be given your personal data so you can be guaranteed your personal information will not end up on a spammers list. Occasionally Mudpool will need to process statistical data for our own use in order to improve the website. This will be strictly non-identifying statistical data and will not be passed on to any third party.

On the occasion that a member has seriously breached the law, our Terms and Conditions or is suspected of fraud, Mudpool reserves the right to release their account and personal details to the legal authorities. In the case of a dispute, this information will not be released to other users, however, we reserve the right to release the information to legal authorities on behalf of the user if we deem it necessary and there has been a serious breach.

Transactions

All users on Mudpool can be assured that their personal details will be kept confidential to other registered members or people viewing the website. If you choose to transact with another member of Mudpool you agree that certain details will need to be exchanged in order to facilitate the transaction. On a successful auction, (when a bidder wins the item), Mudpool will inform both the buyer and seller of one another’s email address and user ID only. Hereafter, it is the sole responsibility of the buyer and seller to communicate other essential information to complete the transaction. This may include postal address and financial information.

At the completion of a transaction, Mudpool asks that member’s respect one another’s privacy and that they do not use personal information for any other purpose outside of the transaction, including, but not limited to using their email or postal address for personal or commercial use on a mailing list.

Spam

Mudpool does not tolerate spam. This includes but is not limited to posting unrelated information anywhere on the website including listings, feedback, questions or unsolicited emails to other members.

Although Mudpool is not held responsible for other users’ actions, we will make every effort to ensure that the website is spam free and take appropriate action upon members in breach of this policy.

To keep Mudpool a safe and fun community to trade in, please report any spam to our Mudpool Contact Desk.

Your Password

Your password and username are the keys to your account. You are solely responsible for keeping your password and login information secret and secure. You agree that you will not permit any other person to use your user name or membership or any information in connection to your membership that may allow a person to gain access to your membership.

Emails

Mudpool may send emails or newsletters out periodically regarding your account, transactions or other activities on the website. You have the right to unsubscribe from newsletters by clicking the ‘unsubscribe’ link in the email. Some emails, regarding your auctions or bids are essential to the auction and transaction process and cannot be opted out of. This includes notices of your winning bid or sold item prompting you to contact the other user.

Important notices such as changes to the Terms and Conditions will be sent out from time to time to your email address and only where necessary.